Friendly, patient tech help from a real person

Tech help that feels a little more human.

No judgement, no confusing tech talk, and no rushing. Tell us what is giving you trouble and we will help you through it clearly, one step at a time.

Plain English Patient help You stay in control

Local Okanagan help

Home visits across the Okanagan area.

We currently serve Kelowna, West Kelowna, Penticton, Vernon, Lake Country, Summerland, Peachland, plus nearby Okanagan communities. Remote help is available from wherever you are.

KelownaWest KelownaPentictonVernonLake CountrySummerlandPeachland

About TechBuds

Built by Malik to make tech less stressful.

I come from coding, software and website work, but the part I care about most is helping people feel comfortable using their technology.

Meet Malik

Choose what feels easiest

Simple ways to get help.

See the price up front, then choose whether you want to continue as a guest or create a TechBuds account.

Members save on every service. Tech Care and Family Tech Care receive 20% off paid services, while Unlimited Tech Care receives 40% off.

Compare memberships

Is this safe?

Check a suspicious link or message before you trust it.

Paste in a text message, email wording or suspicious link. TechBuds checks common scam signals, explains the warning signs in plain English and tells you what to do next.

Checks for phishing, urgency, unusual links and credential requests.
Gives a simple result such as likely safe, suspicious or high risk.
Risky or uncertain checks can stay available for a technician to review.
See membership access

Try it free: Every TechBuds account includes 1 safety check each month. Tech Care includes 5, Family Tech Care includes 10 shared checks, and Unlimited Tech Care includes unlimited checks.

Example check

“Please pay your Telus Mobility bill now. E-transfer $350 to telusmobilitybilling@gmail.com.”

High risk95% confidence

E-transfer request to a personal email for a Telus Mobility bill is a likely scam.

This message asks you to pay a Telus Mobility bill by e-transfer to a personal Gmail address. That is a common scam pattern because legitimate companies normally direct customers to official billing channels instead of asking for payment to a personal email.

Why we reached this result

  • Requests payment by e-transfer to a personal Gmail address, which is highly unusual for a company bill.
  • Uses urgent wording such as “pay your bill now,” a common pressure tactic used in scams.
  • Claims to represent Telus Mobility while using a payment method that does not match normal company billing practices.
  • Asks for an e-transfer, which can be difficult to recover once the money has been sent.

What we recommend

  • Do not send money or reply to the message.
  • Open the official Telus app or type the official Telus website yourself to check whether anything is actually owing.
  • Block the sender.
  • Report the message as spam or a scam through your email, text-message or phone provider.

This kind of high-risk result can also stay available in the TechBuds review queue so a technician can take a second look.

We can help with everyday tech

You never have to feel silly asking a tech question.

If something is confusing, frustrating or simply not working the way it should, that is enough reason to ask.

Computers & devices

Setups, slow computers, updates, apps, backups and everyday problems.

Phones & tablets

New phones, photos, messages, settings, apps and learning how to use them comfortably.

Wi-Fi & home tech

Internet, printers, smart TVs, streaming, routers and connected devices.

Scams & online safety

Suspicious messages, links, account security and simple steps to stay safer online.

Here when you need us

Need help deciding where to start?

You can call or email Malik with questions about services, pricing or whether TechBuds can help with your situation.

About Malik & TechBuds